When creating a new document template, you may run into the following error:

This occurs due to your computer registering Microsoft Word documents in a specific format that PracticePanther can't recognize. All this would require to be resolved, is downloading a compatibility pack from Microsoft.

To resolve the mimetype error and stop it from ocurring in the future, follow the steps below:

1) Click here to navigate to the Microsoft Office page to download the needed compatibility pack. Click "Download".

2) Open the downloaded file.

3) Click the checkbox to accept the Microsoft Software License Terms, and then click "Continue".

4) Once the installation is complete, click "OK".

What happens now?

This will change the way that Word documents are now formatted on your computer. You can now upload a document template normally without facing the "Mimetype" error.


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