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Adding a user that signed up separately
Adding a user that signed up separately

How to add a user that signed up separately to another account.

PracticePanther Help Center avatar
Written by PracticePanther Help Center
Updated over a week ago

If you are trying to add a user to your account but that person already signed up and created their own separate account, you will not be able to merge both accounts together.

To fix this, and add their email to a new user in your firm, watch this video or follow the steps below:

1) They must navigate to the "Settings" page. 

2) Change their account email address by adding +1 to the end of the local part, mailbox title, of their email address. e.g: change to

3) Click "Save".

What happens now?

Now you will be able to create a new user to your firm's account using their original email address!


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