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Troubleshooting Calendar events that are not syncing.
Troubleshooting Calendar events that are not syncing.

Fixing calendar events that are not syncing.

PracticePanther Help Center avatar
Written by PracticePanther Help Center
Updated over 5 years ago

If after 24hrs of synchronizing to PracticePanther, events are not syncing between your accounts, please follow these steps based on the calendar integration method you use:
​
​Google:

1) Cancel the Google Calendar sync in PracticePanther, here.


2) Click here to Allow Less Secure Apps.


3) Authorize PracticePanther to access your Google Account here, then click continue.


4) Re-enable Google calendar sync by clicking Activate Sync for Google on this page.


​Exchange:

1) On this page, turn off your Exchange calendar sync.


2) Re-enable Exchange calendar sync and enter your credentials.
3) Click "Save".


4) Wait 2-3hrs. If syncing does not work, click here to force a sync.

If calendar events still do not sync over after 24hrs of following this guide, please contact our tech support team.

Enjoy!

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