If after 24hrs of synchronizing to PracticePanther, events are not syncing between your accounts, please follow these steps based on the calendar integration method you use:
β
βGoogle:
1) Cancel the Google Calendar sync in PracticePanther, here.
2) Click here to Allow Less Secure Apps.
3) Authorize PracticePanther to access your Google Account here, then click continue.
4) Re-enable Google calendar sync by clicking Activate Sync for Google on this page.
βExchange:
1) On this page, turn off your Exchange calendar sync.
2) Re-enable Exchange calendar sync and enter your credentials.
3) Click "Save".
4) Wait 2-3hrs. If syncing does not work, click here to force a sync.
If calendar events still do not sync over after 24hrs of following this guide, please contact our tech support team.