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After your free trial is over, and you've become a paying member, you’re free to cancel at any time as there are no contracts. Simply send us an email, and you will no longer be charged again, from the date of the email.
You will also be able to export all of your information to Excel, so you can keep it on file, and you will also be able to freeze your account, and come back later if needed.
For annual plans, there are no refunds, but you do get credit. For example- if you’re 7 months into your annual plan, you can put it on hold for up to a year, and then reactivate it, and continue to enjoy PracticePanther for 5 more months until your original plan or credit expires.