Please watch this video or follow the steps below:

1) When creating/editing an invoice, click Add Line and you can choose any option. 

2) Name the item "Discount", "Waive", or "Write-off" (or anything else you like).

3) In the Price column, add the total amount of the discount/write-off (for example, $100).

4) IMPORTANT - Make the Quantity column -1 (must be a negative quantity).

What happens now?

PracticePanther will subtract money from the total in the invoice.

This negative amount is necessary for accurate Quickbooks accounting and proper sync purposes.

Enjoy!

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