After your free trial is over, and you've become a paying member, you’re free to cancel at any time as there are no contracts. Simply send us an email, and you will no longer be charged again, from the date of the email.
You will also be able to export all of your information to Excel, so you can keep it on file, and come back later if needed.
PracticePanther does not give any refunds past your first 30-day money back guarantee period. As your subscription included an automatic renewal feature, it needs to be cancelled prior to the end of the trial (or scheduled billing date). The fees collected are not based on usage and is considered payment for the following subscription plan (monthly or yearly).
It is the user's responsibility to cancel their accounts on their own, or by contacting support prior to the end of the trial (or billing period) to avoid any billing.