Getting Started

General questions about PracticePanther to help you get started.

Ori T avatar David S avatar PracticePanther Help Center avatar +2
56 articles in this collection
Written by Ori T, David S, PracticePanther Help Center and 2 others
About PracticePanther

Case management software made easy.

What is PracticePanther?
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Written by PracticePanther Help Center
Updated over a week ago

Does PracticePanther have a mobile application?

Compatible with both your Apple or Windows devices.
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Written by PracticePanther Help Center
Updated over a week ago

What makes PracticePanther special

There are other programs available, why should I choose PracticePanther?
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Written by PracticePanther Help Center
Updated over a week ago

How do we improve as a software and as a company?

A great company never stops innovating.
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Written by David S
Updated over a week ago

Does the software work in Canada?

Yes PracticePanther works with Canadian law firms.
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Written by David
Updated over a week ago

Service Level Agreement

Support response SLA.
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Written by PracticePanther Help Center
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Discounts and savings for you

Does PracticePanther have any specials, promotions, or coupon codes?
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Written by PracticePanther Help Center
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PracticePanther requirements

Your computer, tablet or phone and an internet connection. That's it!
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Written by PracticePanther Help Center
Updated over a week ago

Client portal to help save your firm time and increase efficiency.

Is there a client portal where clients can see their past due invoices & pay online?
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Written by PracticePanther Help Center
Updated over a week ago

PracticePanther will remove the need for pen and paper.

How will this make my firm paperless?
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Written by PracticePanther Help Center
Updated over a week ago

Where can I learn about new updates?

New features are published here for your convenience.
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Written by PracticePanther Help Center
Updated over a week ago

Who has access to intake forms?

Your completed intake forms.
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Written by PracticePanther Help Center
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Integrations with other programs.

I already use Outlook, Quickbooks, Dropbox, and Excel. How will this help?
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Written by PracticePanther Help Center
Updated over a week ago
Billing & Subscription

PracticePanther pricing

What is the price of PracticePanther?
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Written by PracticePanther Help Center
Updated over a week ago

I've reached my limit, how do I add more clients or invoices? How do I upgrade my account?

Changing your subscription from your trial version.
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Written by PracticePanther Help Center
Updated over a week ago

Cost and price per user

Do I have to pay per user? What is a user?
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Written by PracticePanther Help Center
Updated over a week ago

Do I have to sign a long-term contract?

No contracts, ever.
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Written by PracticePanther Help Center
Updated over a week ago

Free subscription for one user

Is there a free version for starting solo practitioners?
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Written by PracticePanther Help Center
Updated over a week ago

Upgrading your subscription.

How do I upgrade from a free to a paid plan?
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Billing cycles with PracticePanther

With paid plans, when will I be billed?
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Written by PracticePanther Help Center
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What will happen to my information if I stop paying or cancel my account?

What happens to your data?
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Written by PracticePanther Help Center
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Placing your account on hold

If I am on a paid plan, what happens if I need to freeze my account?
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Written by PracticePanther Help Center
Updated over a week ago

What types of payment do you accept?

Pick your favorite major credit card!
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Written by PracticePanther Help Center
Updated over a week ago

Updating your credit card on file

How do I change my credit card details?
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Written by PracticePanther Help Center
Updated over a week ago

30-day money back guarantee for paid plans

Is there a 30 day money-back guarantee for paid plans?
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Written by PracticePanther Help Center
Updated over a week ago

Do I need a credit card to sign up?

Am I required to input a credit card for the free trial?
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Written by PracticePanther Help Center
Updated over a week ago

Cancelling your account

What is your cancellation policy? Subscription refunds.
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Written by PracticePanther Help Center
Updated over a week ago