Keeping your PracticePanther account secure from intruders is a critical goal to ensure the health and safety of your business. PracticePanther has multiple tools to help keep your account safe, and there are lots of options you can use to ensure you are always protected from malicious intruders.

Two factor authentication is our number one recommendation for keeping your account secure and private.

When you have Two Factor Authentication enabled, also known as 2FA, a security code is sent to your email. This will ensure that in order to access PracticePanther from a new device, the user logging in would need to have access to your personal email inbox as well.

Two-factor authentication is an industry standard practice that prevents malicious users from accessing your information by requiring them to also have access to your email inbox.

If you would like to know more about how to enable 2FA please click here.

Password security is extremely important. This includes making sure your Passwords are very unique and hard to crack for both your PracticePanther login and your email login.

It's recommended to have a unique password for each of your accounts. Never share that password with anyone else.

If you ever feel that your password has been compromised, it is advised to change your password. In some firms, admins require their staff to update their passwords every 90 days.

To update your password in PracticePanther:

1) Navigate to Settings within PracticePanther

2) Click on "Security and Password" on the left

3) Enter your current password

4) Create a new password

5) Re-enter new password

6) Submit

PracticePanther has additional security for your clients when making a payment using Panther Payments.

When your client receives their invoice or payment request, they will fill in their payment details and then be prompted to interact with a payment captcha.

This will help ensure that even online payments are secure against internet fraud.

As always if you have any questions or concerns please don't hesitate to reach out to us at help@practicepanther.com.